Refund and Cancellation Policy
Last updated October 18, 2026
Cancel before our team starts and you get everything back. After that, you get back what we haven't started and any ad budget we haven't spent. We don't refund because a test showed low demand.
1. The analyst fee for each idea
The one-time fee to start the AI analyst on an idea pays for research that starts right away, so it isn't refundable once the analyst has started. We refund it in full if you were charged twice, or if the analyst failed to produce your research and plan because of a problem on our side.
2. Validation plans
- Before our team starts work on your plan: cancel and get a full refund.
- After work has started: you get back the fees for every test we haven't started. Tests already in progress or delivered aren't refundable.
- Creator videos and collaborations: once a creator or partner has been booked and paid, that part isn't refundable, because we can't get the money back from them.
- Your dashboard shows which tests have started.
3. Ad budget
Ad budget is spent only on ads. Any ad budget that isn't spent when your tests end, or when you cancel, is refunded in full. Your report shows how much was spent on each platform.
4. When we can't deliver
If we refuse or stop your idea under our Terms, or we can't deliver a test you paid for (for example because every ad platform rejects it), we refund that test's fee and its unspent ad budget. If your report is more than 14 days late compared with the estimate on your plan, you may cancel and get back the fees for anything not yet delivered.
5. Results are not grounds for a refund
We sell the work of running honest tests, not a particular outcome. Low sign-ups, few pre-orders or a "drop it" verdict are valid results and are not a reason for a refund.
6. Pre-order deposits from test visitors
We hold every pre-order deposit ourselves during the test; the founder doesn't receive it. When the test ends, we ask the founder whether they will build the product and agree a launch date with them, no more than 6 months after the test ends.
- If the founder decides not to build the product, or doesn't launch by the agreed date, we refund every deposit in full. You don't need to ask.
- Before launch, you can get your deposit back in full for any reason. Email sanskarprajapati337@gmail.com with the email address you used.
- When the product launches, we email you, then pass your deposit to the founder. From then on the founder is responsible for delivering the product and for any refund.
7. How to ask for a refund
Email sanskarprajapati337@gmail.com from the address on your account with the name of your idea or project. We reply within 5 business days. Approved refunds go back to the original payment method through Dodo Payments and usually arrive within 5 to 10 business days, depending on your bank.
Please talk to us before opening a chargeback. Disputes take longer than a refund and may pause your tests while they are open.
8. Your legal rights
This policy doesn't take away any refund rights the law gives you.
Contact
Sanskar Prajapati, A-171, Shiv Vihar, Hastsal, New Delhi 110059, India
sanskarprajapati337@gmail.com